How Our Privacy Policy Applies
Our Privacy Policy covers details you provide during account creation, including contact details and the verification step used before account access. It also addresses device signals, browser settings, login activity and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We
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use these details to maintain account continuity, check wallet status and respond to a policy request, not to create unrelated profiles. We may retain records for the period needed for account administration, dispute handling and legal duties. Where access is discussed, it depends on local law.
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You can ask us to clarify a record, correct a detail or explain a retention reason through the support route below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.